Generally speaking, you can visit the Site without communicating any personal information about yourself. In any case, you are in no way obliged to transmit this information to us. Nevertheless, if you refuse, you may not be able to benefit from certain information or services that you have requested.
In this respect, we may, in certain cases, ask you to provide information (hereinafter your “Personal Information”):
- first name and last name;
- email address;
- phone number;
- postal address;
- age/date of birth;
By providing this information, you expressly agree that it will be processed for the purposes indicated in point 2 and for the purposes recalled at the end of each form.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the amended Data Protection Act of 6 January 1978, we inform you of the following:
1. Identity of the data controller
The person responsible for the processing is Mr / Mrs GUYADER.
2. Purposes of the processing
We are likely to process your Personal Information:
- in order to provide you with the information or services you have requested to receive (requesting information on a product or service on our Site or sending our newsletters following registration on your part); and/or
- in order to collect information allowing us to improve our Site, our products and services (in particular by means of cookies); and/or
- in order to contact you about possible events related to our business, including but not limited to service and benefit updates and customer support.
We are the sole recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors we use (you will find more information about them in point 7). Our company does not under any circumstances market the personal data of visitors and Users of its Site.
4. Duration of storage
Your Personal Information is kept by our company only for the time corresponding to the purpose of the collection as indicated in point 2 above, which shall in any case not exceed 24 months.
5. Computer and Freedom Rights
You have the following rights concerning your Personal Information, which you may exercise by writing to us at the email address or our postal address (Cf. point 1) or by using the contact form on our Site.
Right of access and communication of data
You have the right to access the Personal Information that concerns you. However, due to our obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).
We shall be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature). To help you in your approach, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find, by clicking on the following link, a model letter drawn up by the CNIL.
Right to rectify data
Under this right, the legislation entitles you to request the rectification, updating, blocking or deletion of data about you that may be inaccurate, erroneous, incomplete or obsolete.
You can also define general and specific directives concerning the fate of your personal data after your death. If necessary, the heirs of a deceased person can demand that the death of their relative be taken into account and/or that the necessary updates be made.
To help you in your approach, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, by means of a written request to the postal address mentioned in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link.
Right to object
The exercise of this right is only possible in one of the following two situations:
When the exercise of this right is based on legitimate reasons ;
When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes. To help you in your approach, particularly if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link.
6. Response times
We undertake to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which shall not exceed 48 hours from the receipt of your request.
7. Authorised service providers and transfer to a third country of the European Union
We inform you that we have recourse to authorised service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and have communication of the data collected through the various forms present on the Site (with the exception of the form allowing you to exercise your Data Protection rights which is proposed and operated by us alone).
8. Complaint to the competent authority
If you consider that our site does not comply with its obligations with regard to your Personal Information, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link:
Unless express consent is required by the data protection laws of your country, by using these Materials (as defined above), you consent to our collection and use of your personal data in the manner described in this Policy and to the transfer of your personal data to countries other than your own (including countries outside the European Union).
When you first connect to our website, you are warned, by a banner on your screen, that information relating to your browsing is likely to be recorded in files known as “cookies”.
1. General information on cookies
As the publisher of this website, we may install a cookie on your terminal (computer, tablet, mobile etc.) in order to guarantee you a smooth and optimal navigation on our website. Cookies are small text files of limited size that enable us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.
The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except when we have obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority.
In order to better inform you about the information that cookies identify, you will find below a list of the different types of cookies that may be used on our website, their name, their purpose as well as their retention period.
2. Setting your cookie preferences
You can accept or reject the deposit of cookies at any time. When you first connect to our website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the website (by loading a new page or clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the close icon symbolised by the “X” to the right of the banner on your screen.
Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.
a. Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the proper functioning of the website or have the exclusive purpose of enabling or facilitating communication by electronic means.
These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalising your interface. These cookies are fully subject to this policy insofar as they are issued and managed by our site.
b. Cookies requiring prior collection of consent
This requirement concerns cookies issued by third parties and which are described as “persistent” in that they remain in your terminal until they are deleted or expire. As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, a link to which is provided below. This family of cookies includes advertising cookies (which we do not use) as well as social network sharing and statistical cookies. Social network sharing cookies are issued and managed by the publisher of the social network concerned.
Name of the cookies: _ga, _gat_gtag, _gid
Duration of validity: 13 months
Description: These are Google Analytics tracking cookies. They allow us to identify that you have already visited us so that we do not count you several times. By continuing your navigation on the site, you accept the deposit of these cookies.
Subject to your consent, these cookies allow you to easily share some of the content published on the site, in particular via a sharing application “button” depending on the social network concerned:
You can revoke your consent for cookies at the following link: Change my cookie choices
c. Cookie setting tools
Most web browsers are set by default to allow the deposit of cookies. However, your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some of the cookies are accepted or rejected depending on their sender.
CAUTION: The refusal of the deposit of cookies on your terminal may nevertheless alter your user experience as well as your access to certain services or functionalities of this website. Where applicable, we decline all responsibility for the consequences linked to the deterioration of your browsing conditions which occur due to your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you cannot claim any compensation for this. Your browser also allows you to delete existing cookies on your terminal or to inform you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you will lose all the benefits provided by the cookie.
Please see below for the many tools available to you so that you can set the parameters of the cookies placed on your terminal according to your preferences.
d. Setting your Internet browser
Each Internet browser offers its own cookie management settings.
To find out how to change your cookie preferences, you will find below links to the help needed to access your browser’s menu provided for this purpose:
- Chrome: https://support.google.com/chrome/answer/95647?hl=fr
- Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
- Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
- Opera: https://www.opera.com/help/tutorials/security/privacy/
- Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=en_FR
For more information about cookie control tools, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.